Placement Suggestions
General Information
- Sensors should only be installed indoors.
- For optimal connectivity, install your first sensor on the highest floor (or location) where you plan to install a sensor. Then, proceed with activating and installing the other sensors in the remaining locations.
Recommended Locations for Sensor Placement
Place sensors indoors near appliances, equipment, plumbing, or in a temperature-
controlled room. Examples of placement locations are:
- In a bathroom, kitchen, laundry, or utility room
- Under a sink, behind a toilet
- Next to a boiler, water heater, or sump pump
- In a temperature-controlled basement near a pipe
- In a temperature-controlled room where freezing conditions are a concern
- Where leaks or freeze loss have occurred in the past
Note: Before activating a sensor, take the sensor to the actual room and specific location to determine suitability of sensor placement.
Sensor Installation
The sensor detects leaks when water comes into contact with the 2 metallic leak pins
found on the edge of the sensor (below the water droplet symbol). The closer the pins are to the ground, the sooner a leak will be detected.
Below are 2 recommended ways to install the Slim™ sensor:
1. Flat on a horizontal surface, with the Meshify® logo facing towards the ceiling. Ensure the leak pins are not covered or blocked.
2. Vertically against a baseboard, wall or cabinet, by utilizing tape strips found on back of sensor. Before securing, ensure leak pins are as close to the nearest horizontal surface as possible, with the water drop icon facing the floor.
Still need help?
Contact Sensor Support at (844) 468-1866 or sensorsupport@hsb.com (Monday–Friday, 8 a.m.–8 p.m. ET), or use our webform below anytime, 24/7.
Meshify is the IoT technology subsidiary of HSB, part of global reinsurer Munich Re.
3500 Jefferson Street #208
Austin, TX 78731