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Placement Suggestions

Place your device

  • Within 10 feet of a 120V electrical outlet that is not controlled by a switch
  • On a quarter-turn ball valve located on a domestic water supply line

Do not place your device

  • On valves located on piping systems used for fire protection or industrial purposes
  • On valves that cannot open/close smoothly, valves that show signs of corrosion, or valve handles that are damaged or loose
  • On piping or valves larger than 1 ¼ inches
  • If the pipes on both sides of the valve are different sizes
  • Upstream of critical processes that may cause damage due to lack of water (e.g. boiler feed pipes)
  • On PVC or CPVC valves or piping

Still need help?

Contact Sensor Support at (844) 468-1866 or sensorsupport@hsb.com
(Monday–Friday, 8 a.m.–8 p.m. ET), or use our webform below anytime, 24/7.

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